Can I return items after the 30-day return period?

Our standard return period is 30 days. Unfortunately, we are generally unable to accept returns after this period.

We understand that circumstances can change, particularly for customers and families going through cancer treatment or other difficult times. However, having a consistent return period allows us to manage returned stock fairly, maintain appropriate quality and hygiene standards, and comply with the processing timeframes and limitations of banks and payment providers.

If your items are no longer needed and the return period has passed, you may wish to consider donating them to a local hospital, cancer centre, wig library or other community organisation where they may help someone in need.

If you are unsure where to donate suitable items, you are welcome to contact us. Where possible, we may be able to suggest an organisation that could benefit from your donation.