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Jas Fashion
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For common and frequently asked questions and answers, please visit this page. |
If you have some questions and we haven't covered them on this page, please submit your questions and suggestion to: SUPPORT@JasFashion.com.au
Can I visit Jas Fashion's Sydney Store and Warehouse?
- Place Your Order Online: Browse our online store and add your desired items to your cart.
- Select Store Pickup: When you proceed to checkout, please select the "Store Pickup" option as your shipping method.
- Order Processing: Typically, we process orders within one working day. Once your order is ready for pickup, we’ll send you a notification email with all necessary details, including parking instructions.
- Request Immediate Pickup: After placing your order, reply to the order confirmation email (which you’ll receive within minutes) to request immediate store pickup. Don’t forget to check your spam or junk folder if you don't see the email in your inbox.
- Warehouse Address: Factory 9 / 4A Bachell Ave, Lidcombe, NSW 2141.
- Parking: Please follow the parking instructions provided in the pickup notification to ensure you don't disturb our neighboring businesses.
- Business Hours: Make sure to arrive during our business hours. If you need to pick up outside of these hours, please reply to the pickup notification to arrange a suitable time.
Yes, Jas Fashion offers an online order Click and Collect service from our Sydney store.
How It Works:
Pickup Details:
We offer private fitting sessions for chemo headwear by appointment. Your satisfaction is our top priority.
To schedule a fitting, please fill out our online Fitting Request Form, and we'll contact you to confirm the appointment. These sessions typically last 30 minutes to one hour, ensuring we find the perfect headcovers for you. Alternatively, you can call us at 02-97494538 and leave a message, or email your request to Support@JasFashion.com.au .
Please Note:
We operate in an industrial factory complex and do not have a display area for all our items. The best way to view our full range is through our online store.
During your fitting session, we take the time to understand your individual needs, preferences and stage of hair loss. We will measure your head to help determine the most suitable size and fit, and you will have the opportunity to try on different styles, sizes and materials to find headwear that feels comfortable, secure and suits you.
We can help you explore different options, including bamboo and cotton chemo hats, turbans, sun hats, winter headwear, bamboo hat liners and halo hair solutions. We can also provide guidance on sizing and fit, particularly if you are experiencing complete or partial hair loss, have a sensitive scalp, or find that your usual hat size has changed after hair loss.
No, there is no obligation to purchase during your fitting session.
However, to make the most of this rare opportunity for an in-person fitting session and the time and effort you have taken to visit us, we recommend browsing our online Buying Guides and product range before your appointment. You may wish to take screenshots of any items you are interested in trying on and bring them with you to your fitting session.
This will help us better understand your preferences, save time during your appointment and allow you to explore as many suitable options as possible.
Every purchase with Jas Fashion is meaningful. Whenever possible, we contribute to and support cancer-related charities, organisations and community programs. By choosing to shop with us, you are not only supporting a Sydney-based family business specialising in headwear and solutions for people experiencing hair loss, but also helping us continue to give back to the wider cancer community.
Chemo Headwear 101: Beginner’s Guide
- Two soft everyday chemo caps.
- One comfortable sleep cap (if you like sleeping with your head covered).
- One sun hat if you spend time outdoors.
- Two comfortable bamboo or cotton chemo caps for everyday wear.
- One sleep cap if you prefer covering your head at night.
- One wide-brim sun hat for outdoor protection.
- One dressier turban or hat for social occasions or appointments.
- Night Time: A nightcap is not only for warmth; it also helps with hair loss control management by collecting loose hair that may shed during the night, ensuring a cleaner and more comfortable sleeping environment. Choose a soft, breathable nightcap made from materials like cotton or bamboo to keep your head warm and comfortable while you sleep. These caps are designed to stay snug throughout the night without being too tight or irritating.
- Casual at Home or Hospital: For casual wear, opt for lightweight beanies or turbans made from jersey or cotton. These should be easy to put on, provide full coverage, and feel comfortable for extended periods. They’re ideal for relaxing at home or staying cozy during hospital visits.
- Sun Protection: When outdoors, especially in sunny weather, it's essential to protect your scalp from UV rays. Look for wide-brimmed hats or caps with neck flaps that offer full coverage and UPF (Ultraviolet Protection Factor) fabrics. These hats should be breathable and adjustable for extra comfort.
- Social Occasions: For social gatherings, visiting clinics, shopping, or just stepping out, you might want to wear something more stylish. Consider elegant cloche hats, berets, or head wraps that complement your outfit while providing full scalp coverage. These hats may feature decorative elements like rosettes, ribbons, or pleats to add a touch of sophistication. This combination of style and comfort ensures you look and feel your best while navigating everyday activities.
When starting chemotherapy, one of the first things you might want to do is prepare for the possibility of hair loss. It's a good idea to explore headwear options early on. You’ll need headwear for different situations, including sleeping, casual wear, sun protection, and social occasions. Consult with your healthcare provider and look into chemo headwear collections that focus on both comfort and style for your needs.
Hair loss is a common side effect of many chemotherapy treatments, but not all patients lose their hair entirely. Some experience hair thinning while others lose it all within the first few weeks of treatment. Your doctor can provide more specific information based on your treatment plan.
Many people opt to cut their hair short or shave their heads before starting chemo. This can reduce the emotional shock of seeing your hair fall out and make it easier to manage. Whether you choose to cut your hair or not, the important thing is to do what feels most comfortable and empowering for you.
There is no set timeline, and everyone's experience is different.
Some people choose to stop wearing headwear as soon as short hair begins growing back. Others continue wearing hats or turbans for several months until they feel more confident with their new hairstyle.
Many patients also continue wearing headwear for practical reasons. A newly regrown scalp can remain sensitive to sunlight, wind and cold weather, making soft hats comfortable even after hair has started returning.
Some people even discover they enjoy wearing certain hats long after treatment because they provide sun protection or have become part of their everyday style.
There is no "right" time to stop wearing chemo headwear. The decision is entirely personal. Wear it for as long as it makes you feel comfortable, confident and protected.
Hair regrowth varies from person to person and depends on the type of chemotherapy you receive.
For many people, new hair begins appearing around one to three months after chemotherapy finishes, although some notice fine hair returning even earlier.
Initially, the new hair may feel softer, finer or curlier than before. Some people notice changes in colour or texture during the early stages of regrowth. These changes are often temporary, although occasionally they can be long-lasting.
Hair usually continues becoming thicker over the following months, but full regrowth may take six to twelve months or longer.
While waiting for your hair to return, comfortable chemo headwear can help keep your scalp protected from sun, cold weather and everyday exposure.
If you have concerns about your hair regrowth or notice unexpected changes, speak with your oncology team, who can provide advice based on your individual treatment.
Because chemo hats are worn directly against your scalp, regular washing helps keep them fresh, comfortable and hygienic.
If you wear the same hat every day, washing it every two to four wears is generally a good guide. If you perspire heavily, experience hot flushes or wear the hat for extended periods, you may prefer to wash it more frequently.
Always follow the care instructions supplied with your headwear.
Many bamboo and cotton hats can be gently hand washed or machine washed on a delicate cycle using a mild detergent. Air drying is usually recommended to help maintain the shape and softness of the fabric.
Having several hats allows you to rotate them, reducing wear while ensuring you always have a clean one available.
Many first-time buyers share similar experiences. Fortunately, these mistakes are easy to avoid.
Waiting too long
Many people wait until hair has already started falling out before looking for headwear. Shopping beforehand allows you to choose calmly and feel prepared.
Buying only one hat
Chemo hats need regular washing, so having several allows you to rotate them while keeping one clean and ready.
Choosing style over comfort
A beautiful hat isn't much use if it feels uncomfortable after several hours. Softness and comfort should always come first.
Buying the wrong size
A hat that is too tight may become uncomfortable, while one that is too loose may slip. Measuring your head before purchasing helps achieve the best fit.
Assuming you need a wig
Many people feel pressured to buy a wig immediately. In reality, many patients are perfectly happy wearing hats, turbans or scarves instead. Others enjoy alternating between wigs and headwear. There is no right or wrong choice.
Forgetting about the Australian climate
Australia's strong sun makes UV protection particularly important. A comfortable wide-brim hat can become one of your most-used items during treatment.
Starting chemotherapy can already feel overwhelming, so it's understandable if you don't want to spend a large amount of money immediately.
Fortunately, you don't need an extensive collection to begin.
If you're working within a budget, we recommend prioritising:
This small collection provides enough variety for washing and daily wear without purchasing more than you need.
Many people also discover that they already own favourite hats they would still like to wear. Rather than replacing them, a soft bamboo hat liner can make many ordinary hats much more comfortable by providing a gentle layer between your scalp and the inside of the hat.
As treatment progresses, you'll gain a better understanding of which styles you enjoy wearing before expanding your collection.
Whether your hair loss is caused by chemotherapy, alopecia or another medical condition, your scalp may become more sensitive than usual. Choosing a soft, breathable fabric for your chemo headwear can make a significant difference to your comfort.
One of the most popular choices is bamboo viscose because it is exceptionally soft against sensitive skin. Bamboo fabric is naturally breathable, lightweight and absorbs moisture well, helping many people stay more comfortable during warm weather or hot flushes. Bamboo also helps reduce friction against a tender scalp, making it a popular choice for everyday wear.
Cotton is another excellent option. It is soft, breathable, easy to wash and suitable for everyday use. However, many people find that premium bamboo fabrics feel even softer and cooler against a sensitive scalp.
Synthetic fabrics such as polyester may be suitable for fashion styles, but they can trap more heat and moisture. If your scalp becomes easily irritated, you may prefer natural fibres or bamboo-rich fabrics instead.
During winter, many people enjoy wearing soft fleece or wool-blend hats outdoors for extra warmth, while still choosing a bamboo or cotton lining against the scalp for maximum comfort.
Ultimately, the best fabric depends on your personal preferences and how your scalp feels during treatment and recovery. If possible, try a few different materials to discover which fabric keeps you feeling the most comfortable throughout the day.
There isn't a single "right" number because everyone's treatment journey is different. Some people wear headwear every day for several months, while others alternate between hats, scarves and wigs.
As a practical starting point, we usually recommend having at least three to five pieces of headwear so that you always have a clean one available while others are being washed.
A simple starter collection might include:
Many people discover that they prefer different styles for different situations. For example, a lightweight bamboo cap may be ideal around the house, while a stylish turban or sun hat feels more appropriate when going shopping or meeting friends.
If your treatment continues for several months, you may gradually add more colours and styles as your needs change. There is no need to buy everything at once.
You'll need different types of hats for various situations during chemotherapy. Here are some recommendations:
Wigs can provide the look of a full head of hair, which some people find comforting, especially for social events. However, wigs can be warm and less comfortable for long-term daily wear. Hats, scarves, and turbans are lightweight, breathable, and ideal for day-to-day use, especially at home or for quick errands.
There are also options in between, such as hair extensions sewn onto a headband or a hat. These allow you to show some hair around the hat while keeping your head cooler compared to a full wig. Hair extensions provide a natural look without the warmth or bulkiness of a wig, making them a great alternative for those who want some hair coverage without the discomfort of wearing a full wig all day.
How Do I know Which Hat Size Fits Me?
All our hats are designed to reflect the size versatility of our Australian population. Most of our hats are made of stretchy material such as jersey fabrics or spandex added fabrics, or they are size adjustable. Some times if a hat is fitted, we will provide different size options.
If your head is smaller than 53cm/20.8in or larger than 58cm/22.8in, please use our product size filter which can be accessed on a category page.
If you are on a mobile device, the screen will be like this:
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If you are on a desktop, the screen will be like this:
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We have a detailed sizing description page for each product, and you can find the exact hat sizing information under the Sizing tab on each product page. Please measure your head size to ensure an ultimate fit.
In our Head and Hat Size Guide, you can find out what is your general head size range, which helps you to choose your right hat size.
You can measure your head circumstances with a measuring tape. Please refer to our HEAD AND HAT SIZE GUIDE blog for more information about head and hat size.
Jas Fashion Headwear Materials and Style Tips
Our chemo headwear is made from various materials, each with its own benefits:
Bamboo Viscose: Known for its comfort and size flexibility, bamboo viscose offers features that other materials cannot match. It is soft, breathable, and adjusts well to different head sizes.
Cotton: A good alternative that is budget-friendly, though it may not be as soft or size-flexible as bamboo viscose.
Polyester: We stock polyester-based headwear as well. These are tested to ensure they are suitable for bald heads and are a cost-effective option for those on a tight budget.
At Jas Fashion, you’ll find something that suits everyone’s needs.
Make sure you check our Material Section for each product. Screenshot example as follows:
Please go to our Buying Guides for more tips.
Hat Fitting and Styling Based on Face Shapes
1. Face Shapes and Headcover Styles:
Elongated Face:
Description: An elongated face has a greater vertical length from forehead to chin relative to its width, creating a more stretched appearance.
Recommended Hat Styles: To balance the length, avoid headcovers that add more height, such as tall or high-crown hats. Instead, opt for turbans or scarves that add width on both sides of the face. These styles can help create a more balanced and proportional look by emphasizing horizontal lines.
Medium to Elongated Faces:
Description: Faces with a balanced vertical and horizontal length, often versatile for various hat styles.
Recommended Hat Styles: You can experiment with a wide range of styles, including beanies, headscarves, turbans, and wide-brimmed hats. Choose hats that add width to complement your natural proportions.
Compact Faces (Including Round and Square Faces):
Description: Compact faces have a shorter vertical length and include round faces (wider than long) and square faces (with strong, angular features).
Recommended Hat Styles:
Round Faces: Choose bakerboy hats or hats with vertical elements (such as Turbans with an A-shaped front) to add length and contrast the roundness.
Square Faces: Opt for soft, rounded hats like floppy hats or beanies to soften angular features and achieve a more balanced look. Also, consider styles with a high crown structure to add height and balance. Turbans with A-shaped front can be a good style option too.
2. Additional Tips for Headcover Style Choices:
Experiment with Styles: Don’t be afraid to try different hats to find what best complements your face shape. Your hat should reflect your personal style and add to your confidence.
Consider Proportions and Personality: Choose hats that not only enhance your facial features but also align with your personality and lifestyle. Whether you’re dressing for a casual outing, a professional setting, or a special event, select a hat that matches the occasion and your personal flair.
Social Life and Trends: Consider the social settings and trends that influence your style. A hat that suits your face shape and fits well with current trends can elevate your overall look and make you feel more stylish and self-assured.
This guide draws on years of customer service experience and acknowledges that fashion and styling are highly individual. While there’s no one-size-fits-all approach, we hope this information helps you see how different hat styles can complement your face shape and reflect your personality. Our aim is to assist you in finding the perfect hat that aligns with your unique style and social activities.
Find more Tips from the following Blog Article:
Chemo Must-have Headcovers and Styling Tips
If you're in NSW, we invite you to schedule a private fitting session at our Sydney workshop by completing the Fitting Session Request Form here.
For those unable to visit us, we can send samples to your nearest Wig Library. Many hospitals offer wig fitting services, and if your local wig library doesn't currently carry Jas Fashion headcovers, you can either provide us with their contact details or ask them to reach out to us directly.
Who is Jas Fashion? Why should I Shop with Jas Fashion?
- Repeat Customers: 30% of our customers are repeat buyers.
- Word of Mouth: About half of our new customers come to us through referrals from satisfied clients.
- Fast and Friendly Service: We pride ourselves on providing quick and personable service.
- Quality and Affordability: Our products are both high-quality and reasonably priced.
- Flexible Returns: We offer a 30-day Return and Refund policy if you change your mind. For details, please read our Returns Policy.
Jas Fashion is a Sydney-based wholesaler of headwear and fashion accessories, proudly serving customers since 2009. We offer a wide range of products through our online store, catering to both individual customers and retail shops.
Jas Fashion and Charity Works
When you shop with Jas Fashion, you're not just purchasing high-quality products at great prices—you're also supporting meaningful causes. We're deeply involved in various charitable efforts, and every purchase you make helps make a difference.
For every online purchase, we donate $1 to LGFB (Look Good Feel Better / Cancer Patients Foundation Ltd). In addition to supporting cancer patients, Jas Fashion actively contributes to local charities like The The Salvation Army Australia, Australian Red Cross, and many hospital Wig Libraries across Australia through either funds or stock donations.
Learn More about Jas Fashion:
To find out more about our mission and values, please visit our About Us Page.
Jas Fashion is a family-run business, and we truly care about our customers! Most items listed online are ready to be dispatched immediately from our Sydney store. For those seeking a personal touch, we also offer handcrafted, tailor-made, and customized options to meet your specific needs.
Customer Loyalty and Satisfaction:
Our Commitment to You:
What Our Customers Say:
Customer Testimonials: Check out our Customer Testimonials to hear directly from those who have shopped with us.
As a women-operated small business, we are passionate about what we do and deeply care about our customers!
No. Jas Fashion is not a registered charity or not-for-profit organisation. We are a Sydney-based family business specialising in chemo headwear, hair loss solutions and products designed to support people experiencing cancer treatment and hair loss.
Although we operate as a business, supporting the cancer community has long been an important part of what we do. Whenever possible, we contribute to cancer-related charities, hospitals, support organisations and community initiatives through financial donations, product donations and other forms of assistance.
Every purchase with Jas Fashion helps support our family business and enables us to continue providing specialised products and services while giving back to the cancer community whenever possible.
How Do I Place an Order from Jas Fashion Online Store?
Yes, you can.
Jas Fashion is wholesaler but this store is for individual customers. You can purchase as many items as you like. You can still check out even with one small item.
Shopping online is very easy and it's very easy even when you are computer illiterate. As long as you have a smartphone and an email address, you are set. Jas Fashion online store's design is very user friendly. Please follow our step-by-step guide, and we will become a master of online shopping in a few minutes. If you still can not place your order yourself, please give us a call, and we can take you through over the phone. Leave a message on (02)9749 4538 , and when we finish packing the urgent orders for other customers, we will come back to you. All you need is your patience and an attitude to learn.
Click here if you are on a mobile Device
Payment
Yes, you can!
To use your store credit or your loyalty points to pay for your order, you MUST log in so that the system knows who you are.
If you placed your order as a guest customer previously, you can generate a password from the following Sign-in Page. Enter your email address and click on "Forgot Your Password", the system will generate a password for you and the password will be sent to your email address within a few minutes.
A password is case sensitive!
Login Now / Register Now? Click Here!
At check out point, if you have any store credit in your Jas Fashion account, the system will remind you to pay your order with your credit.
Please go to our Buying Guide for more information.
Yes. Payment must be made at checkout page immdediately. We do not provide "Buy now, pay later" or other installment service currently.
Yes, we do. You can pay by Paypal or credit card. You can choose your payment method on the checkout page.
Shipping
Yes, we do!
For anyone with an Australian delivery address, postage costs a flat rate per order for standard parcel mail with tracking.
If your order total exceeds a specified threshold, we offer free postage for the standard service.
Order as many items as you want and pay a flat rate per order, or enjoy free postage if your order total exceeds the threshold.
At the checkout page, once you enter your postcode, you can calculate the shipping cost and see all available shipping options and their costs. Please note that shipping costs and free shipping thresholds are subject to change on an annual basis.
Jas Fashion processes each order promptly, usually within 1 working day after the payment is received. If an order is received by midday on a working day, we always try to send your order out the same day (except each first working day of the week or during busy seasons such as Christmas time etc.). If your order is very urgent, please send us a reminder after you have received your order confirmation. We can always try to prioritize your order.
It is recommended that you choose Express Post Service if your order is very urgent, especially during busy seasons, to avoid delivery delay in transit.
If you select Standard Shipping Service, 80-90% of orders can be received within the following timeframe after your parcel is dispatched:
Domestic Shipping Destinations (Standard Service)
| Delivery Destination | Estimated Delivery Time |
| Sydney Metro | 1-3 Business Days |
| Canberra | 2-3 Business Days |
| Brisbane | 2-4 Business Days |
| Melbourne | 2-4 Business Days |
| Adelaide | 2-4 Business Days |
| Perth | 5-7 Business Days |
| Hobart | 5-7 Business Days |
| Darwin | 5-8 Business Days |
| Regional Areas: | Please add 2-4 business days to your nearest capital city |
International Shipping Destinations
Deliverded in 3-10 business days after your parcel is dispatched.*
*Standard delivery times between metropolitan areas of major cities and excludes times in customs if applicable, and may be subject to delay due to causes outside of our shipping comppanies such as Australia Post’s control.
The delivery dates are estimates only. Most of our courier companies, such as Australia Post provides a reliable national and international service. Delivery delays can occur due to factors such as public holidays, pandemic lockdowns, and peak delivery times.
If you are experiencing a longer than usual delay, please feel free to contact us, and we will follow your parcel for you.
Every order will come with a tracking number. As soon as a parcel is dispatched, a tracking number will be automatically forwarded to your email account.
You can also log into your account and find your tracking info there under your order history section.
Our are located at Lidcombe NSW.
Unit 9 /4A Bachel Ave
Lidcombe NSW 2141
This address is for order pickup only.
If you would like to visit us, you must arrange an appointment first.
INTERNATIONAL ORDERS
- New Zealand
- Singapore
- Japan
- United Kingdom
- Most EU countries
- United States
Your postage will be calculated when you check out based on the International Postage Rate provided by Australia Post.
Most likely. This depends on the rules of each country and whether your total order value is over the tax-free threshold of the country. Please check the customs rules of each destination country.
For your convenience, here are a few links. This list is for informational purposes only. Errors in this list have no legal standing.
Most EU countries (general info)
YES, GST free. All our listed prices are 10% GST inclusive. When you check out, when you enter an overseas address, the charged prices will be reduced to GST free prices (i.e. 10% off). For example, a hat listed at AUD11 will be AUD10 when you check out.
Jas Fashion processes each order promptly, usually within 1 working day after the payment is received. If an order is received by midday on a working day, we always try to send your order out the same day (except each first working day of the week or during busy seasons such as Christmas time etc.).
Generally, an international order can be delivered in 3-7 business days to New Zealand and 7-15 business days to other countries after your parcel is dispatched.
Delivery delays can occur due to factors such as public holidays, pandemic lockdowns, and peak delivery times.
Yes. Apart from Australia, Jas Fashion ships to the following countries:
Returns, Exchanges & Refunds
Jas Fashion accepts returns of eligible items within 30 days, provided they meet our return conditions. Returned items must be unworn, unused and in their original condition.
For full details, please read our Returns Policy before returning your items.
Our standard return period is 30 days. Unfortunately, we are generally unable to accept returns after this period.
We understand that circumstances can change, particularly for customers and families going through cancer treatment or other difficult times. However, having a consistent return period allows us to manage returned stock fairly, maintain appropriate quality and hygiene standards, and comply with the processing timeframes and limitations of banks and payment providers.
If your items are no longer needed and the return period has passed, you may wish to consider donating them to a local hospital, cancer centre, wig library or other community organisation where they may help someone in need.
If you are unsure where to donate suitable items, you are welcome to contact us. Where possible, we may be able to suggest an organisation that could benefit from your donation.
To help us maintain our high hygiene standards, all returns must be approved before being sent back to us. Please contact us first to request return approval and follow the return instructions provided.
A completed Return Form must be included with your parcel so we can identify your order, allocate the returned items correctly and process your return as efficiently as possible.
To make the process faster and easier, we recommend placing a new order for the size, colour or style you prefer rather than requesting a direct exchange. This also helps ensure your preferred item is not sold out while your return is on its way to us.
Once we receive and approve your returned items, we will provide either a store credit or refund, based on the preference selected on your Return Form and subject to our Returns Policy.
Returned chemo hats must be in their original, unworn, unused and resalable condition, with all original tags and packaging intact. Items must be free from hair, makeup, odours, marks, damage or other signs of wear or use.
Please note that chemo hats that have only been tried on are still considered used for hygiene assessment purposes. To help maintain our high hygiene standards, we strongly recommend using a suitable barrier when trying on chemo headwear, such as a wig liner or disposable try-on cap. A very thin disposable try-on cap is the preferred option, as it provides a hygienic barrier while having minimal effect on the fit of the headwear.
All returned items are inspected upon receipt. If an item does not meet our return conditions or is not in the condition declared by the customer, the return will not be accepted. At the customer’s direction, the item may either be returned to the customer at their expense or donated to a suitable charity or community organisation.
If your return is sent after the 30-day return period has expired, it will generally not be accepted. We therefore recommend arranging your return as soon as possible after receiving return approval and keeping your postage receipt or tracking details as proof of the date the parcel was sent.
Items returned outside the approved return period may be returned to the sender at the sender’s cost or, with the customer’s agreement, donated to a suitable charity or community organisation.
For full details, please refer to our Returns Policy.
Once your return has been received and inspected, we will process your refund or store credit according to the preference selected on your Return Form and the eligibility of your return.
Approved refunds will generally be returned to your original payment method. Store credit will be issued to your Jas Fashion account for use towards a future purchase.
Please allow a reasonable processing time after your parcel has been delivered to us, particularly during busy periods. You will receive an email notification once your return has been processed.
Wholesale and Bulk Orders
- If your order is for retail/resell purposes, please go to the following page and lodge your application.
- If your order is for a one-off event, and you would like to place an order with a large quantity, please send your enquiry to: Support@JasFashion.com.au
Yes. Jas Fashion is both a wholesaler and an online retailer, and everyone is welcome to shop with us.
Jas Fashion was originally established as a wholesale business, supplying our products to retailers, hospitals, cancer centres and other organisations. For many years, we primarily sold through our wholesale customers.
The COVID-19 pandemic changed the way many people shopped and also changed our business model. In response to growing demand from customers wanting to purchase directly from us, we expanded our online retail services and now sell directly to the general public throughout Australia and overseas.
Shopping with us is easy. Simply browse our online store, add the items you would like to your shopping cart and proceed through the checkout. It really is as easy as 1, 2, 3!
If you are new to online shopping or would like some extra assistance, we also have a step-by-step guide to help you through the ordering process.