What happens if my return is received after the 30-day return period?

If your return is sent after the 30-day return period has expired, it will generally not be accepted. We therefore recommend arranging your return as soon as possible after receiving return approval and keeping your postage receipt or tracking details as proof of the date the parcel was sent.

Items returned outside the approved return period may be returned to the sender at the sender’s cost or, with the customer’s agreement, donated to a suitable charity or community organisation.

For full details, please refer to our Returns Policy.