When and how will I receive my refund or store credit?

Once your return has been received and inspected, we will process your refund or store credit according to the preference selected on your Return Form and the eligibility of your return.

Approved refunds will generally be returned to your original payment method. Store credit will be issued to your Jas Fashion account for use towards a future purchase.

Please allow a reasonable processing time after your parcel has been delivered to us, particularly during busy periods. You will receive an email notification once your return has been processed.